We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • Lennette Harris Smith

    May 17, 2017

    I would like to give a standing ovation to the staff of Smith and Bizzell, from Charlie the removal person, to the office staff Kim and June and my funeral director and embalmers, and Mr. Lewis. They recently handled the passing of my father, which since I live in Nevada was made very easy by the staff of this funeral home. What more can I say they are professional and each one of them took great care of my dad. I wish I could do more to thank them but for now here's a public thank you from the Harris family. Your kind words and acts of professionalism and love will not go unnoticed. Read more

  • The Inez Johnson Family

    “The care that your staff gave to me and to my family was outstanding. Everything was very professional. You are a very caring funeral home. I am still speechless about the tapestry that you gave us. I had never seen anything like that before.” Read more

  • The Margaret Fogle Family

    I have nothing but compliments for your staff and funeral directors. Everything was so professional and well done. . . At the house we opened the blanket and watched the DVD. It had everybody in tears. I have the survey right here and I will send it back.” Read more

  • The Dorothy Stingley Family

    “Overall, I was pleased with everything. You guys were pleasant, and professional. This is my family’s funeral home.” Read more

  • The Charles Dudley Family

    “Truly satisfied and cannot praise you enough. Your staff went above and beyond what any of us could have expected. When they rolled out the blanket at the burial ground, you could hear everybody making comments about how beautiful it was.” Read more

  • The McKinley Young, Sr. Family

    “Everything that you did was wonderful for our family. I have been away from Gary for 30 years, but this is my family’s funeral home. The staff treated us as if we all knew each other. Love this blanket. I live in Minnesota and I’m always cold. I’ve been watching movies and eating popcorn, covered with my blanket.” Read more

  • The Thomas Hunter Family

    “This is the funeral home that my parents chose for our family many years ago. My brother was the first to be buried here and my parents reminded us that this was our family’s funeral home. Everything for my dad was beautiful. The body was beautiful. The blanket was beautiful. The staff had so much knowledge of the industry and helped us understand so many things that we did not know. “ Read more